Help Center

PROBLEM WITH THE STREAM?
Don’t worry, we’ve got you covered!

Not playing? Taking too long to load? Player not displaying? Buffering or connections problem?
Scroll down to view the fix to some common issues experienced on LiveFromNaija, also note that;

NOTE:

*This site works better when using Google Chrome browser
*If you have ad blocker addon enabled, please disable it.

Computer:
1. Confirm you are still connected to the internet and that your internet connection is strong enough to stream.

2. Refresh the page, as this could be due to the page not loading properly.

3. If you using Firefox browser or Internet explorer, try using a flash based browser such as Google Chrome or Microsoft Edge.

4. If the problem persists, try clearing out your browser cache, as you could be accessing a cached copy of the page.

Mobile & Tablet:

Attention: This platform is not compatible with Opera mini, as Opera mini does not support flash content.)

1. Please ensure your data is turned on and that you still have an active data plan. If using WIFI ensure you are still connected and that the network strength is strong enough to stream.

2. Refresh the page as this could be due to the page not loading properly.

3. Trying using your native browser (the default browser that came with your device) or a flash based browser such as Google Chrome.

4. If the problem persists, try clearing out your browser cache, as you could be accessing a cached copy of the page.

Still not playing? feel the form below and our support team will resolve the issue.

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Provide the name of the country you tried streaming from.
The name of the Church, TV or Radio station you tried streaming.
Have you successfully streamed this channel on our platform in the past?
Please provide the name of the web browser you're using.
Kindly select how you found our site to help us improve our marketing.
Additional message or suggestion if any.

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